Kenmore Washer dE Code: Meaning & Fixes
- Meaning
- Door error: the washer can't confirm the door is closed and locked, so the cycle won't start.
- Can I fix it?
- Sometimes, may need a pro
- Also shown as
- dE1, dE2, DE
- Seen on
- Kenmore and Kenmore Elite front-load washers with model numbers starting 796 (built by LG), including the 796.4044 and 796.4130 series. Whirlpool-built Kenmore washers (model numbers starting 110) use different codes, such as F21 for a long drain. Newer models such as the 796.4130 series show dE1 or dE2.
dE on a Kenmore 796-series front-loader means the door isn’t closed properly, so the cycle won’t start. The washer only runs with the door locked. Open the door, check that no clothing is caught in it, close it firmly and press Start/Pause. If the door is shut and locked but dE stays, call for service.
Try this first
- Open the door and check for clothing caught between the door and the seal.
- Close the door firmly until it latches.
- Press Start/Pause and give the drum a few moments to start turning.
- If the door is closed and locked and dE stays, call for service.
What causes dE
| Cause | What you notice | What to check |
|---|---|---|
| Door not fully closed | dE right after you press Start | Close the door firmly |
| Clothing caught in the door | Door bounces open or won't latch | The seal and latch area |
| Faulty door lock or switch | dE with the door closed and locked | Needs a technician |
| Loose door lock wiring | dE comes and goes | Needs a technician |
Fix it step by step
Tap a step number to tick it off as you go. Ticks stay on this device.
-
Clear the door opening
Open the door and check the door seal and latch area. Push any clothing back into the drum.
-
Close the door properly
Close the door firmly until it clicks. The washer won't operate unless the door is locked.
-
Start the cycle
Press Start/Pause. Kenmore notes it can take a few moments before the drum begins to turn or spin.
-
Reset the power
If dE stays, unplug the washer for a minute, then plug it back in and try again.
When to call a technician
Kenmore says to call for service if the door is closed and locked and the open door error still shows. That points to the door lock assembly or its wiring, which a technician should test.
Questions people ask
What's the difference between dE, dE1 and dE2?
They are the door error on different 796-series models. Kenmore's guide for newer models lists dE1 and dE2 together with the same fix: close the door properly, and call for service if the code stays with the door locked.
Is the Kenmore washer dE code the same as a dryer dE code?
No. This page covers Kenmore 796-series front-load washers. Dryers use their own code lists.
Can I bypass the door lock to run the washer?
No. The lock keeps the door shut while the drum spins and holds water. Have a faulty lock replaced.